DealerLinkBack to Home

DealerLink Terms and Conditions of Use

Effective Date:
13 May 2026
Platform:
DealerLink (the “Platform”)
Operator:
DealerLink Limited (“DealerLink”, “we”, “us”, “our”)

1. Acceptance of Terms

  1. 1.1These Terms and Conditions (“Terms”) govern access to and use of the DealerLink Platform.
  2. 1.2By registering for, accessing, or using the Platform, you (“Dealer”, “User”) agree to be bound by these Terms.
  3. 1.3If you do not agree to these Terms, you must not access or use the Platform.

2. Platform Nature and Role

  1. 2.1DealerLink provides an online marketplace enabling licensed motor vehicle traders to list, bid on, and transact vehicles.
  2. 2.2DealerLink acts solely as a technology platform provider.
  3. 2.3DealerLink:
    • is not a buyer, seller, broker, or auctioneer;
    • does not act as an agent for any user;
    • is not a party to any transaction between users.
  4. 2.4All transactions are entered into directly between Dealers.
  5. 2.5DealerLink does not guarantee the performance, conduct, payment capability, or reliability of any Dealer using the Platform.

3. Eligibility and Registration

  1. 3.1To use the Platform, you must:
    • be a registered motor vehicle trader in New Zealand;
    • provide a valid NZBN and Motor Vehicle Trader Number;
    • provide accurate, current, and complete registration information.
  2. 3.2DealerLink may, at its sole discretion:
    • approve or reject any application;
    • request additional verification or documentation;
    • suspend, restrict, or terminate accounts.
  3. 3.3Dealers must immediately notify DealerLink if:
    • their trader licence lapses or becomes suspended;
    • registration details change;
    • account information becomes inaccurate.
  4. 3.4DealerLink reserves the right to verify dealer identity, trading status, business ownership, or other information at any time.

4. Account Security and Responsibility

  1. 4.1Dealers are responsible for maintaining the confidentiality and security of their account credentials.
  2. 4.2Dealers are liable for all activities conducted under their account.
  3. 4.3Dealers must immediately notify DealerLink of any unauthorised access or suspected security breach.
  4. 4.4Dealers must not:
    • share accounts or login credentials;
    • allow third parties to access their account;
    • create multiple accounts without DealerLink approval.

5. Listings and Representations

  1. 5.1Dealers must ensure all listings:
    • are accurate, complete, and not misleading;
    • disclose all known faults, defects, finance interests, and material information;
    • represent a true and fair description of the vehicle.
  2. 5.2By listing a vehicle, the Dealer warrants that:
    • they have the legal right and authority to sell the vehicle;
    • the vehicle is lawfully owned or authorised for sale;
    • the information provided is correct to the best of their knowledge.
  3. 5.3Dealers are solely responsible for the accuracy and legality of all listing content.
  4. 5.4DealerLink reserves the right to remove, edit, suspend, reject, or modify listings at its sole discretion.

6. Listing Finality and Restrictions

  1. 6.1Once a listing is submitted and becomes live:
    • it cannot be cancelled by the seller;
    • it cannot be edited or modified;
    • it cannot be withdrawn.
  2. 6.2The only permitted listing modification is:
    • reduction of the reserve price.
  3. 6.3DealerLink reserves the right to intervene, cancel, suspend, amend, remove, or relist any listing or auction at its sole discretion.
  4. 6.4Dealers acknowledge that listing restrictions are necessary to maintain auction integrity and bidding confidence.

7. Reserve Price Rules

  1. 7.1All listings are subject to a hidden reserve price.
  2. 7.2The reserve price:
    • may be reduced at any time;
    • may be matched to the current highest bid;
    • cannot be increased once bidding has commenced.
  3. 7.3DealerLink reserves the right to suspend or investigate reserve activity where suspicious conduct is identified.

8. Bidding Obligations

  1. 8.1All bids placed on the Platform are legally binding.
  2. 8.2By placing a bid, the bidder agrees to complete the transaction if successful.
  3. 8.3The following conduct is strictly prohibited:
    • fake or non-genuine bidding;
    • bid manipulation;
    • collusion or price interference;
    • coordinated or deceptive bidding behaviour.
  4. 8.4DealerLink may monitor, review, and investigate all bidding activity.
  5. 8.5DealerLink reserves the right to suspend, cancel, reverse, remove, or investigate any bid, listing, auction, or account where suspicious activity is detected.
  6. 8.6Dealers acknowledge that DealerLink may retain records relating to bidding activity, login activity, IP addresses, communications, and transaction behaviour for fraud prevention and enforcement purposes.

9. Vehicle Condition and Inspection

  1. 9.1All vehicles are sold on an “as-is, where-is” basis unless otherwise agreed directly between buyer and seller.
  2. 9.2DealerLink does not inspect, verify, certify, or guarantee:
    • vehicle condition;
    • vehicle history;
    • mileage accuracy;
    • ownership status;
    • mechanical condition;
    • roadworthiness;
    • legal compliance.
  3. 9.3Buyers are solely responsible for conducting their own due diligence, inspections, PPSR checks, VIN checks, and investigations before bidding.
  4. 9.4DealerLink accepts no liability for inaccurate descriptions, undisclosed defects, or misrepresentations made by sellers.

10. Transactions Between Dealers

  1. 10.1All transactions occur directly between buyer and seller.
  2. 10.2DealerLink is not responsible for:
    • payment or settlement;
    • vehicle condition or inspection;
    • delivery or logistics;
    • contractual enforcement between parties;
    • refunds, compensation, or transaction disputes.
  3. 10.3Dealers are solely responsible for completing transactions.
  4. 10.4DealerLink may assist informally with communication or dispute facilitation at its sole discretion but is under no obligation to do so.

11. Fees and Payment Terms

  1. 11.1A seller success fee applies upon a successful sale.
  2. 11.2Fees:
    • are fixed and disclosed on the Platform;
    • are exclusive of GST unless stated otherwise.
  3. 11.3Invoices:
    • are issued following auction completion;
    • are payable within seven (7) days.
  4. 11.4DealerLink may suspend, restrict, or terminate accounts for non-payment.
  5. 11.5DealerLink reserves the right to recover unpaid fees, charges, or invoices.
  6. 11.6Dealers are responsible for all reasonable recovery costs, including legal fees, debt collection costs, and enforcement expenses.
  7. 11.7DealerLink may offset unpaid amounts against any credits, rebates, or other amounts owed to the Dealer.

12. Circumvention and Off-Platform Dealings

  1. 12.1Dealers must not:
    • bypass the Platform to avoid fees;
    • complete transactions outside the Platform with users introduced via DealerLink;
    • attempt to avoid success fees or other charges.
  2. 12.2DealerLink reserves the right to enforce fees and take action, including suspension or termination.
  3. 12.3DealerLink may investigate suspected off-platform dealings and fee avoidance.

13. User Conduct

  1. 13.1Dealers must act in good faith and maintain professional standards.
  2. 13.2Dealers must not:
    • engage in abusive, misleading, fraudulent, or deceptive conduct;
    • interfere with auction integrity;
    • attempt to manipulate pricing, trust systems, or bidding activity.
  3. 13.3DealerLink may suspend, restrict, or terminate access at its sole discretion where:
    • these Terms are breached;
    • platform integrity is at risk;
    • suspicious conduct is identified.

14. Trust System and Reputation

  1. 14.1DealerLink may implement reputation systems, trust scores, badges, participation rankings, feedback systems, or other credibility indicators.
  2. 14.2Trust scores, badges, and rankings are determined solely at DealerLink’s discretion.
  3. 14.3DealerLink may adjust, suspend, reduce, remove, or reset trust indicators at any time.
  4. 14.4Dealers must not manipulate or attempt to manipulate feedback, trust scores, ratings, or reputation systems.
  5. 14.5DealerLink accepts no liability for any commercial impact resulting from trust scores, rankings, badges, or reputation indicators.

15. Disputes

  1. 15.1All disputes must be resolved directly between buyer and seller.
  2. 15.2DealerLink:
    • may assist informally at its discretion;
    • is not responsible for dispute outcomes.
  3. 15.3DealerLink reserves the right to suspend accounts involved in repeated disputes or conduct impacting platform integrity.

16. Limitation of Liability

  1. 16.1To the maximum extent permitted by law, DealerLink excludes all liability for:
    • loss of profit, revenue, goodwill, opportunity, or business;
    • indirect or consequential loss;
    • inaccuracies in listings;
    • failed or incomplete transactions;
    • vehicle defects or undisclosed issues;
    • bidding behaviour or auction outcomes.
  2. 16.2DealerLink does not guarantee:
    • successful sales;
    • bidding activity;
    • buyer demand;
    • transaction completion;
    • vehicle sale prices.
  3. 16.3Use of the Platform is entirely at the Dealer’s own risk.

17. Platform Availability and Security

  1. 17.1DealerLink does not guarantee uninterrupted, secure, or error-free operation.
  2. 17.2The Platform may be updated, modified, restricted, suspended, or discontinued at any time without notice.
  3. 17.3Dealers must not:
    • interfere with the Platform;
    • use bots, scripts, scraping tools, or automation systems;
    • attempt to reverse engineer, copy, or disrupt Platform systems.
  4. 17.4DealerLink reserves the right to suspend or permanently block access where suspicious technical activity is identified.

18. Platform Records and Data

  1. 18.1DealerLink may retain records relating to:
    • listings;
    • bids;
    • auctions;
    • messages;
    • transactions;
    • login activity;
    • IP addresses;
    • account activity.
  2. 18.2DealerLink records may be used for:
    • dispute investigations;
    • fraud prevention;
    • compliance monitoring;
    • fee enforcement;
    • legal proceedings.
  3. 18.3DealerLink records shall constitute evidence of Platform activity unless proven otherwise.

19. Intellectual Property

  1. 19.1DealerLink retains all intellectual property rights relating to the Platform, branding, software, auction systems, trust systems, and content.
  2. 19.2Dealers must not copy, reproduce, reverse engineer, commercially exploit, or distribute any part of the Platform without written consent.

20. Force Majeure

  1. 20.1DealerLink shall not be liable for any delay, interruption, suspension, or failure caused by events outside its reasonable control including:
    • internet outages;
    • hosting failures;
    • cyber attacks;
    • natural disasters;
    • government actions;
    • technical failures;
    • power outages.

21. Changes to Terms

  1. 21.1DealerLink may update these Terms at any time.
  2. 21.2Continued use of the Platform constitutes acceptance of updated Terms.

22. Governing Law

  1. 22.1These Terms are governed by the laws of New Zealand.
  2. 22.2Any disputes shall be subject to the exclusive jurisdiction of New Zealand courts.

Questions about these Terms? support@dealerlink.co.nz

Continue to Register